Hear every conversation about your brand
Track mentions, reviews and sentiment across 15+ channels — social, communities, news and maps — then reply from one inbox, benchmark competitors, and turn chatter into revenue.
Track every mention and review in real time
One feed for everything said about your brand in public — posts, comments, reviews and threads, scored for sentiment automatically.
- Capture mentions across social, community and news — LinkedIn, X, Threads, YouTube, Reddit, TikTok, Hacker News and Google News.
- Pull Google Maps and Google Business reviews for every location into one place.
- Score every mention positive, neutral or negative with AI.
- Spot spikes and emerging themes before they become a crisis.
Reply from one inbox, never miss a thread
DMs, comments and reviews land in a single social inbox — triage them like tickets, assign owners, and respond fast.
- Unify DMs and comments from WhatsApp, Instagram, X, Bluesky, Telegram and every connected account.
- Get alerted on negative review spikes and trending threads.
- Assign conversations to teammates with full context.
- Route social complaints straight into tickets and workflows.
Benchmark your share of voice against rivals
See how your brand stacks up across platforms — follower growth, engagement, sentiment and even competitor ads.
- Compare share of voice and sentiment against competitors.
- Track follower growth and engagement side by side.
- Monitor competitor ad creatives and campaigns.
- Ask Resonaa why a rival is winning a platform — and what to do.
Listen everywhere your customers talk
Connect the channels that matter and pull every mention, comment and review into one feed — across social, communities, news and maps.
Own the conversation on every platform
Everything you need to monitor mentions, manage your social inbox, and outperform competitors — in one place.
Mentions feed
Every public post, comment, review and thread about your brand in one live feed — filtered by platform, keyword or sentiment.
Competitor benchmarking
Track rivals’ followers, engagement, sentiment and ads across every platform — and see exactly where they beat you.
Social inbox
DMs and comments from all your accounts in one inbox, with assignment, context and ticket handoff built in.
Smart alerts
Get notified the moment sentiment dips, a thread starts trending, or a competitor launches a new campaign.
Get started with Social Listening
See what customers are really saying about your brand across social — and act on it before your competitors do.