What is conversation intelligence?

Conversation intelligence is AI-powered technology that analyzes sales calls and meetings to extract insights, identify patterns, and provide coaching recommendations. It helps sales teams understand what works in their conversations and replicate success across the team.

How does Resonaa's AI call coaching work?

Resonaa's AI analyzes your calls in real-time, identifying key moments, objections, and opportunities. It provides live coaching prompts during calls and generates detailed post-call analysis with actionable feedback to improve performance.

What is the difference between Resonaa and Gong?

Resonaa offers similar conversation intelligence features to Gong but with key differences: more affordable pricing, Arabic language support, real-time coaching during calls, and a 14-day free trial with no credit card required. Resonaa is ideal for teams that need multilingual support and budget-friendly options.

Can Resonaa transcribe calls in multiple languages?

Yes, Resonaa supports multiple languages including English and Arabic. Our AI accurately transcribes and analyzes conversations in both languages, making it ideal for teams in the Middle East and international businesses.

How long does it take to set up Resonaa?

Resonaa can be set up in under 10 minutes. Simply sign up, connect your phone system or meeting tools (Zoom, Google Meet, Teams), and start recording calls. No technical expertise required.

Is there a free trial for Resonaa?

Yes, Resonaa offers a free 14-day trial with full access to all features. No credit card required to start. You can analyze unlimited calls during the trial period.

What integrations does Resonaa support?

Resonaa integrates with popular tools including Zoom, Google Meet, Microsoft Teams, WhatsApp, Slack, Salesforce, HubSpot, Zendesk, and more. We support both phone calls and video meetings.

How does conversation intelligence improve sales?

Conversation intelligence improves sales by: 1) Identifying what top performers do differently, 2) Providing real-time coaching to handle objections, 3) Automating call notes and follow-ups, 4) Tracking key metrics like talk-to-listen ratio, and 5) Enabling managers to coach at scale.

Is my call data secure with Resonaa?

Yes, Resonaa is built with enterprise-grade security. We use encryption for data in transit and at rest, comply with GDPR and data protection regulations, and never share your data with third parties. You own your data.

Who uses conversation intelligence software?

Conversation intelligence is used by sales teams, customer success managers, support teams, and marketing teams. Common roles include SDRs, Account Executives, Sales Managers, VP of Sales, and Customer Success Managers who want to improve call performance and customer interactions.

What documents can I upload?

You can upload PDF and TXT files. The AI processes and chunks documents, generates embeddings for semantic search, and auto-generates FAQs from content.

How does source citation work?

When the AI answers a question, it shows which documents it used with [1], [2] references. You can see exactly where information came from for full transparency.

Can I see conversation history?

Yes! All chat sessions are saved. You can create new chats, switch between conversations, and pick up where you left off. The AI remembers context within each session.

Product

Resonaa Copilot
AI Sales Assistant That Knows Everything

Upload playbooks, product docs, and training materials. Your team asks - AI answers accurately with source citations.

24/7

Always Available

Instant

Answers

[1][2]

Source Citations

AI Chat(Natural conversation)

Knowledge Base(Your documents)

Source Citations([1], [2]...)

Smart Search(Semantic)

Auto FAQ(Auto-generated)

Chat History(Saved)

Training(24/7)

Company Private(Secure)

Features

Your Company Knowledge, Instantly Available

No more searching through documents. Ask and get the answer.

How do I handle the "price is too high" objection?

Copilot

Based on the Sales Playbook [1], there are 3 effective approaches:

• 1. Reframe the value...
• 2. Ask about budget...

Sources: [1] Sales Playbook.pdf

Natural AI Chat with Source Citations

Ask in any way you want. Answers come with [1], [2] references to sources.

Sales Playbook.pdf

Product Guide.pdf

Pricing FAQ.pdf

Custom Knowledge Base

Upload your documents - playbooks, product guides, FAQs.

Semantic

Reranking

Smart Semantic Search

Understands meaning, not just keywords. Finds the most relevant content.

Auto-generated

Q: What are the pricing plans?

Auto-generated

Q: How does integration work?

Auto FAQ Generation

AI auto-generates FAQs from your documents.

Pricing Questions2h ago

Objection Handling1d ago

Product Features3d ago

Saved Chat Sessions

All conversations saved. Return to any previous chat.

Use Cases

Ask About Anything

Objection Handling

"How do I respond to...?"

Pricing

"What are the plans for...?"

Product Knowledge

"What are the features of...?"

Competitors

"How do we differ from...?"

Best Practices

"What's the best way to...?"

Training

"How do I learn...?"

Policies

"What's the policy on...?"

Processes

"How do I do...?"

How It Works

From Documents to Instant Answers

Upload Documents

Playbooks, product guides, FAQs

AI Processes

Chunking, embeddings, and indexing

Team Asks

Instant answers with sources

FAQ

Frequently Asked Questions

Resonaa Copilot is an AI-powered sales assistant that knows your company knowledge. Upload your playbooks, product docs, and training materials - then your team can ask questions and get instant, accurate answers with source citations.

Ready for an Intelligent Sales Assistant?

Start training your team 24/7 with Copilot.

14-day free trial

Unlimited uploads

Source citations

Resonaa CopilotAI Sales Assistant That Knows Everything