VoC signals in your CDP, ready to activate
Native connectors for Braze, Customer.io, CleverTap and more. Stream structured voice-of-customer events, sync profile attributes from calls and tickets, and push segments on a schedule your data team controls.
Plug into the CDPs your lifecycle team already runs
OAuth setup, field mapping and health monitoring for engagement CDPs and event pipelines — without a custom ETL project.
- First-party connectors for Braze, Customer.io and CleverTap.
- Event pipeline support for Segment, mParticle and RudderStack.
- Encrypted credentials scoped per tenant with connection health alerts.
- One-click OAuth — no engineering work for supported CDPs.
Every VoC signal lands as a clean, typed event
Themes, objections, intent, sentiment and segment membership stream to your CDP in seconds — with customer ID, channel and verbatim context attached.
- Real-time or batched events: theme_detected, objection_logged, intent_scored.
- Profile attributes: sentiment_score, top_theme, churn_risk and NPS trend.
- Segment sync pushes audience membership to activation tools on schedule.
- Avg delivery latency under 3s with zero failed deliveries.
Turn conversation intelligence into campaigns
Lifecycle teams trigger canvases, journeys and segments from what customers actually said — not just what they clicked.
- Map Resonaa fields to CDP attributes once — sync keeps profiles current.
- Push Save-risk, Expansion-ready and Detractor cohorts to Braze and Customer.io.
- Pair CDP sync with Resonaa workflows for internal escalations.
- Mirror the same VoC tables to Snowflake and BigQuery for BI and ML.
Activate on the platforms and warehouses you already trust
Connect engagement CDPs and event pipelines — then stream voice-of-customer signals into the same activation graph and warehouse as product analytics.
Customer voice becomes a first-class event stream
Everything you need to publish VoC signals, sync profiles and activate segments — in the CDPs and warehouses your team already owns.
Structured VoC events
Themes, objections, intent, sentiment and opportunities stream as typed events — not unstructured notes buried in a dashboard.
Profile attribute sync
Write call insights, ticket themes, churn risk and NPS trends as native attributes on CDP user profiles.
Segment push
Sync Resonaa segments to Braze canvases, Customer.io campaigns and CleverTap segments on hourly or daily schedules.
Warehouse handoff
Mirror the same VoC tables to Snowflake, BigQuery and Databricks — joined on customer_id for ML and BI.
Get started with CDP Integrations
Connect Braze, Customer.io or CleverTap in minutes and start streaming VoC signals your lifecycle team can campaign on.