What is conversation intelligence?

Conversation intelligence is AI-powered technology that analyzes sales calls and meetings to extract insights, identify patterns, and provide coaching recommendations. It helps sales teams understand what works in their conversations and replicate success across the team.

How does Resonaa's AI call coaching work?

Resonaa's AI analyzes your calls in real-time, identifying key moments, objections, and opportunities. It provides live coaching prompts during calls and generates detailed post-call analysis with actionable feedback to improve performance.

What is the difference between Resonaa and Gong?

Resonaa offers similar conversation intelligence features to Gong but with key differences: more affordable pricing, Arabic language support, real-time coaching during calls, and a 14-day free trial with no credit card required. Resonaa is ideal for teams that need multilingual support and budget-friendly options.

Can Resonaa transcribe calls in multiple languages?

Yes, Resonaa supports multiple languages including English and Arabic. Our AI accurately transcribes and analyzes conversations in both languages, making it ideal for teams in the Middle East and international businesses.

How long does it take to set up Resonaa?

Resonaa can be set up in under 10 minutes. Simply sign up, connect your phone system or meeting tools (Zoom, Google Meet, Teams), and start recording calls. No technical expertise required.

Is there a free trial for Resonaa?

Yes, Resonaa offers a free 14-day trial with full access to all features. No credit card required to start. You can analyze unlimited calls during the trial period.

What integrations does Resonaa support?

Resonaa integrates with popular tools including Zoom, Google Meet, Microsoft Teams, WhatsApp, Slack, Salesforce, HubSpot, Zendesk, and more. We support both phone calls and video meetings.

How does conversation intelligence improve sales?

Conversation intelligence improves sales by: 1) Identifying what top performers do differently, 2) Providing real-time coaching to handle objections, 3) Automating call notes and follow-ups, 4) Tracking key metrics like talk-to-listen ratio, and 5) Enabling managers to coach at scale.

Is my call data secure with Resonaa?

Yes, Resonaa is built with enterprise-grade security. We use encryption for data in transit and at rest, comply with GDPR and data protection regulations, and never share your data with third parties. You own your data.

Who uses conversation intelligence software?

Conversation intelligence is used by sales teams, customer success managers, support teams, and marketing teams. Common roles include SDRs, Account Executives, Sales Managers, VP of Sales, and Customer Success Managers who want to improve call performance and customer interactions.

What types of insights does it extract?

Resonaa Insights extracts Product & Innovation insights (feature requests, usability issues), Revenue insights (pricing objections, upsell opportunities, churn risks), Customer Experience insights (onboarding friction, support quality), and Strategic insights (market trends, competitive threats).

How does it help product teams?

Product teams can see all feature requests ranked by frequency and impact, understand usability issues, and prioritize their roadmap based on real customer voice - not guesswork.

Can it predict churn?

Yes! Resonaa Insights detects churn risk signals from conversations - complaints, competitor mentions, frustration patterns - and alerts you before customers leave.

Product

Resonaa Insights
Business Intelligence from Every Conversation

Extract feature requests, churn risks, upsell opportunities, and competitive intelligence - all automatically from customer conversations.

Auto-Extraction

25+

Insight Types

Real

Customer Voice

Insight Types

Everything You Need to Know

AI extracts 25+ insight types from every conversation

Product

Feature Requests
Usability Issues
Integration Needs

Revenue

Pricing Objections
Upsell Opportunities
Churn Risks

Customer Experience

Onboarding Friction
Support Quality
Success Stories

Strategic

Market Trends
Competitive Threats
Partnership Opportunities

Features

Insights That Drive Business

Not just data - actionable insights with clear recommendations.

PDF Export47

Slack Integration32

Mobile App28

Ranked Feature Requests

See what customers actually ask for, ranked by frequency and impact.

3 At-Risk Accounts

Churn Risk Detection

Early alerts for at-risk customers before it's too late.

$127K

Upsell opportunities found

+23%

Upsell Opportunities

Discover customers ready to upgrade from their conversations.

Competitor mentioned

Competitor A23x

Comparison reason

"Cheaper pricing"

Competitive Intelligence

Know who's mentioning competitors and why.

How It Works

From Conversation to Decision

Connect Your Sources

Calls, tickets, emails - everything gets analyzed

AI Extracts Insights

Requests, risks, opportunities - all categorized

Make Decisions

Dashboards, reports, and recommendations

Who It's For

Insights for Every Team

Product

Feature requests ranked by impact

Sales

Objections and upsell signals

Customer Success

Churn risks and health signals

Leadership

Strategic and competitive insights

FAQ

Frequently Asked Questions

Resonaa Insights is an AI-powered business intelligence tool that automatically extracts actionable insights from customer conversations - including feature requests, churn risks, upsell opportunities, and competitive intelligence.

Ready for Actionable Insights?

Start extracting business insights from your conversations today.

14-day free trial

No credit card

25+ insight types

Resonaa InsightsBusiness Intelligence from Every Conversation

Everything You Need to Know

Product

Revenue

Customer Experience

Strategic

Insights That Drive Business

Ranked Feature Requests

Churn Risk Detection

Upsell Opportunities

Competitive Intelligence

From Conversation to Decision

Connect Your Sources

AI Extracts Insights

Make Decisions

Insights for Every Team

Product

Sales

Customer Success

Leadership

Frequently Asked Questions

Ready for Actionable Insights?

Resonaa Insights
Business Intelligence from Every Conversation